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Wednesday, June 29, 2011


There is no better feeling than to help someone who doesn't understand a subject matter understand it. Sometimes we tend to make things more complicated than they need to be. I had the opportunity to help someone that I'm coaching in the BA space to understand some key concepts of business analysis. This individual is mot new to using the skills of a BA but she is new to the actual concepts and terminology of business analysis. What may come easy to me or someone else that has been in this discipline for awhile is not easy to someone who is new to the discipline. This reminded me of a few things that we sometimes forget, speaking mainly to those who have been in business analysis for while, when working with junior BA's

1. Understand what the person's knowledge area is and help them devise a plan on where they want to go.
2. Be patient as their is tendency to get frustrated if they are not learning as fast as you think they should.
3. Take time to explain things in a way where the individual can understand. Meet the individual where they are at. Give real life examples they can relate to.
4. Give recognition along the way for a job well done
5. Motivate the individual but provide constructive feedback in a communication style it will be accepted.

I know that depending on the environment you are in you may not have time to do all of the above; however, if you can ensure you do because you are helping a fellow business analyst strengthen the business analysis community.

If you are not a BA you can still relate the above to your personal life. Find how you can add value to someone else's life with you own life experiences and work environment.


Paula Bell


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  2. Thanks for following me Sherry and your comments. I have joined your blog as well.